Thank you for your support of Profond. In order to provide better services, please leave your valuable suggestions and we will reply to you as soon as possible.

The personal data collected and processed by this website is only used for customer management and services. The company will not use it for other means for the duration of the specific purpose for collection of personal data. By clicking 'Send' , you confirm that you have read and agreed the terms & conditions.

Please fill out with correct information so we can contact you as soon as possible. (The field * is required)
Email service is available from 9am – 6pm from Monday to Friday.
For urgent inquiries, please call our customer service numbers and a commissioner will serve you.

  • Penghu +886-800-889-909
    Oct – Mar, 11am - 9pm
    Apr – Sep, Mon – Thu, 9am - 21pm ; Fri – Sun, extended service hours to 10pm
  • Lyudao +886-800-588-458 or +886-89-671-188 ext. 202
    Mon – Sun, 8am – 5pm
    (Apr – Sep, extended service hours 8am -8pm)
  • Xiaoliuqiu +886-800-366-998 or +886-8-861-2323
    Mon – Sun, 7am – 8pm

+

Attachment
Upload pictures of purchased items, invoice etc. (PNG or JPG formats only.) max. single-file size 1MB; max. 3 files.